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AuctionShadow FAQs

How can you operate without charging anything?

AuctionShadow is a free service to our users. We pay our expenses as an eBay affiliate.

How is AuctionShadow better than the search engine on the auction site?

AuctionShadow gives you another way to search eBay. And, AuctionShadow has features, filters and functions the eBay search engine doesn't have. We think our system organizes your searches better, and you can add or change your searches easier too.

Does my username and password have to match eBay?

No, your login information should be completely independent of eBay's.

How do I join?

Just click the JOIN tab at the top of the page, then choose a username, password, and enter your email address. Then all you need to do is login.

How do I save Keyword Searches for later use?

First you must have an account with us and be logged in, don't worry its FREE! You may save a search before you run it or after. To save it before you just click the button. After you run a search, just click the Save icon at the top right of the search results (the shape of a disk), or there is a link at the bottom.

Can I run more than one search at a time?

You may have as many searches on your account as you want. Our system helps you organize them. You can refresh all of your saved searches at one time and either view them all together on the My Searches page, or individually by clicking the saved search you are interested in on the My Searches page.

What is the ShadowTool?

ShadowTool is AuctionShadow's Swiss Army Knife. It has so many functions, it is best if you use it a few times to get the feel of it. It has vital information on the auction and the seller. You can view a thorough Security Analysis, view other auctions from the seller, and save auctions to your My Auctions page. It's a dandy tool with tabs to explore. Be careful, don't cut yourself!

How do I see how many people have visited an auction?

This function is a feature of ShadowTool and is displayed on the first tab. Just click a listing on your My Search to have it pop up. If you have ShadowTool on your browser's toolbar, you can have it popup when you shop eBay. There are other tabs on ShadowTool to explore too.

How do I add ShadowTool to my browser's toolbar?

Go to the ShadowTool tab and follow the instructions. You will be grabbing and dragging the link near the bottom of the page to your toolbar. If your toolbar is not open, you will need to open it. See your browser's help pages for information on how to do this.
     
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